Privacy
Privacy Policy
1. Overview
This Privacy Policy explains how The Enterprise Hub Pty Ltd trading as ScaleEnabler collects, uses and handles personal information when you visit this website, contact us, use a demonstration AI agent, or enquire about managed AI-agent services.
2. Information we may collect
We may collect information you provide directly, such as your name, email address, business name, role, phone number, enquiry details, and information included in messages or AI-agent conversations.
We may also collect basic technical information such as browser type, device information, pages visited, approximate location data, referral source and website usage information.
3. How we use information
- To respond to enquiries and provide information about ScaleEnabler services.
- To operate, test, improve and support AI-agent demonstrations and managed AI-agent services.
- To understand website and agent usage.
- To prepare prototypes, summaries, handoff notes or implementation proposals when requested.
- To meet legal, administrative, security and record-keeping obligations.
4. AI-agent conversations
Demonstration AI agents may ask questions to understand the situation being explored. Do not enter sensitive personal information, tax file numbers, banking details, passwords, confidential client records or information you are not authorised to share.
AI-agent outputs are provided for general guidance and preparation only. They should not be treated as professional tax, accounting, financial, legal or business advice.
5. Disclosure
We may use trusted service providers to host, operate, analyse, communicate, support or improve the website and related services. We do not sell personal information.
6. Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No internet-based service can be guaranteed completely secure.
7. Access and correction
You may contact us to request access to or correction of personal information we hold about you, subject to applicable legal requirements.
8. Contact
For privacy questions, contact Michael Scott at michael@scaleenabler.com.
This policy is provided as practical website wording and should be reviewed by a qualified legal adviser if formal legal compliance advice is required.
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