Agent 1: Supporter FAQ deflection
Handles common questions and routes edge cases to staff. Starts small. Measured outcomes.
- Deflection rate and escalation rate
- Time to first response
- Safety: no PII leakage, clear handoff
ScaleEnabler
Board-safe Agentforce pilots for nonprofits
Two nominated, prebuilt-based agents. Human-in-the-loop. Measured uplift. Clear stop/go gates.
Agent 2: Fundraiser briefing assistant
Prepares donor and meeting briefs using approved sources. Staff review before use.
- Hours saved per fundraiser
- Brief accuracy rating
- Safety: source traceability, approvals
Governance and safety
- Human-in-the-loop for any external action
- No autonomous external sends
- Data minimisation and role-based access
- Logging, evaluation, and escalation paths
About
I help nonprofits lift capacity and outcomes using board-safe AI pilots. This page is a placeholder while we publish the full pack content.